Contact us
A real person answers these — there is no call centre and no ticket queue.
Last updated 30 August 2026
Who runs this
[your name or registered business name].
[your address]
How to reach us
- Phone / WhatsApp: [your phone number]
- Email: [your email address]
We reply within 2 working days, and faster during exam season. For anything about a payment, quote the receipt number shown on your account page — it finds the payment instantly.
What to write about where
- A class you paid for did not unlock — message us with your receipt number.
- A refund — see the refund policy, then message us.
- Your data, or your child's data — see the privacy policy; a parent may ask directly.
- Joining, timetables and syllabus questions — ask in class or message us any time.