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ICT exam command words, explained

Every year, students who know the ICT syllabus cold still lose marks — not on content, but on misreading what a question is actually asking for. "Explain" is not "state". "Distinguish" is not "describe". Here is exactly what each one requires.

  • State / Name

    1 mark

    සඳහන් කරන්න / නම් කරන්න

    A short, direct fact — no explanation, no reasoning.

    One line is enough. Writing a paragraph here wastes exam time for zero extra marks.

    Example: "State one input device." → "Keyboard." Nothing more is needed or rewarded.

  • List

    1 mark per item

    ලැයිස්තු ගත කරන්න

    Several short facts, one per line — not sentences.

    Number each point. A marker awards one mark per correct item up to the stated count.

    Example: "List two output devices." → "1. Monitor 2. Printer"

  • Define

    1–2 marks

    අර්ථ දක්වන්න

    The precise technical meaning of a term.

    Use the exact syllabus definition where one exists — a vague paraphrase often loses the mark.

    Example: "Define an operating system." → "System software that manages hardware and provides a platform for application software to run."

  • Explain

    2–3 marks

    පැහැදිලි කරන්න

    State a fact AND give the reason or mechanism behind it.

    The single most common mark loss in A/L ICT: students state the fact but never say *why*. Every "explain" answer needs a "because".

    Example: "Explain why RAM is volatile." → "RAM loses its data when power is switched off, because it stores data using electrical charge that needs continuous power to be maintained."

  • Describe

    2–4 marks

    විස්තර කරන්න

    Give a detailed account of what something is or how it works, step by step.

    More detail than "state", but you're narrating a process or structure — not yet comparing or justifying anything.

    Example: "Describe how a barcode is read at a supermarket till." → walk through scan, decode, database lookup, price display, in order.

  • Distinguish / Differentiate

    2–4 marks

    වෙනස හඳුනාගන්න

    State at least one clear point of DIFFERENCE between two things.

    Describing each thing separately — even correctly — earns almost nothing here. The mark is for the contrast itself, not the description.

    Example: "Distinguish between RAM and ROM." → "RAM is volatile and can be written to, while ROM is non-volatile and is generally read-only."

  • Compare

    2–4 marks

    සසඳන්න

    Cover both similarities AND differences.

    Unlike "distinguish" (differences only), "compare" wants both sides — what's alike as well as what's not.

    Example: "Compare LAN and WAN." → note the shared purpose (connecting devices) as well as the difference in geographic scope.

  • Outline

    2–3 marks

    සාරාංශයක් ලෙස දක්වන්න

    The main points only, in brief — a summary, not full detail.

    Depth is not rewarded here; breadth is. Cover more points more briefly rather than one point in paragraph form.

    Example: "Outline the stages of the system development life cycle." → name each stage in one short phrase, in order.

  • Discuss / Evaluate

    4–6 marks

    සාකච්ඡා කරන්න / ඇගයීමට ලක් කරන්න

    Weigh up more than one side — advantages and disadvantages, or competing viewpoints — and typically reach a conclusion.

    A one-sided answer caps out well below full marks even if every point in it is correct. The structure being asked for IS the mark scheme.

    Example: "Discuss the impact of e-commerce on traditional retail businesses." → cover benefits, drawbacks, and a brief judgement.

  • Justify

    3–5 marks

    සාධාරණීකරණය කරන්න

    Give reasons that support a specific decision, choice, or opinion already stated in the question.

    Answer the question that was actually asked — a justify question already picked a side; your job is to defend it with reasons, not to re-debate which side is right.

    Example: "Justify the use of a database rather than a spreadsheet for a school's student records." → reasons specific to that scenario: data integrity, relationships between tables, multi-user access.

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